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Safety and Trust

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What are the rules for safe ride sharing?

Ø  Never Drink & Drive

Ø  Always use seat belt

Ø  Check tire/tyre pressure before journey; Use nitrogen in tyres in intercity travelling

Ø  Stepney, Jack & other tools should be available in car

Ø  Have good sleep before long distance journey

Ø  Don’t sleep as being a good co traveller rather chat with driver

Ø  Always have all the vehicle documents ready & not expired

Ø  Never do over speeding

Ø  Always maintain high way distance i.e. 100 mtr

Ø  Take a break at any safe & good stoppage whenever it seems uncomfortable in driving

Is there any age restriction in cotravelling?

In India, JhunJhunu follow 18+ years as a valid user.

Is ride provider also responsible for cotravellers’ luggage?

No. Not at all.

In ride sharing driver & co traveller should respect each other & co travellers should always carry less luggage as much as possible.

Confidentiality

Contact number-

Coxswain services pvt. ltd. Never ever shares its users’ information to anyone except government authority in valid & appropriate circumstances.

Email-

Coxswain services pvt. ltd. Never ever shares its users’ information to anyone except government authority in valid & appropriate circumstances.

 

Social Networks-

Coxswain services pvt. ltd. never ever shares its users’ information to anyone except government authority in valid & appropriate circumstances.

Till what extent, carpool is safe?

At JhunJhunu we take every possible measure to make carpool safe & secure.

From Driver/Vehicle owner, we ask for- Self Photo, Name, Contact No (OTP verified), Email Address, Govt. I.D., D.L., Vehicle R.C., Insurance, PUC, Fitness & Permit (in case of commercial vehicle). From co travellers/fellow passengers, we ask for Govt. I.D., Mobile no. (OTP verified), Self Photo & email address.

We have also installed Panic Button / SOS in our app to track vehicle on line & provided 24*7 customer care facility to take care of our users. We request to our users to fill the secondary number of one of the family members so that panic button could send live location to them also.

Apart from all this, we urge to all our users to be alert & confident always to avert any accidental scene.

What is expected from any user who does carpooling in long distance or intercity?

Ø  Every user should provide authentic information so that all could get right information about one another

Ø  Be on time at departure place

Ø  All co travellers should share their experiences to chit chat among group rather being on mobile phones individually

Ø  Co travellers should always share front seat adjacent to driver if its available rather taking back seat

Ø  Seat price should not be more than the suggested price as carpooling is to making journey meaningful not to earn

Ø  Co travellers should not treat rider as a driver rather all should treat equally as a good fellow travellers to make long lasting professional relationships